Edward Jones Branch in Manistee named tops in client service excellence

Edward Jones Financial Advisor Bob Hathon and Branch Office Administrator Cathy Fort in Manistee recently were ranked within the top 25 percent of the country for excellence in client service at Edward Jones.

This honor was bestowed based upon the results of a survey in which random clients were asked to rank the service they received from the staffs of their local Edward Jones branch offices. The survey identified Hathon and Fort as providing some of the most exemplary client service within the firm.

Edward Jones provides financial services for individual investors in the United States and, through its affiliate, in Canada. Every aspect of the firm’s business, from the types of investment options offered to the location of branch offices, is designed to cater to individual investors in the communities in which they live and work. The firm’s 12,000-plus financial advisors work directly with nearly 7 million clients to understand their personal goals — from college savings to retirement — and create long-term investment solutions that emphasize a well-balanced portfolio and a buy-and-hold strategy. Edward Jones embraces the importance of building long-term, face-to-face relationships with clients, helping them to understand and make sense of the investment options available today.

Edward Jones, which ranked No. 11 on FORTUNE magazine’s “100 Best Companies to Work For” in 2011, is headquartered in St. Louis. The Edward Jones web site is located at edwardjones.com, and its recruiting web site is careers.edwardjones.com. Member SIPC.

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