Local phone scam spoofs Munson Healthcare numbers

MANISTEE COUNTY — Recent reports say Northwest Michigan residents in several communities are receiving scam phone calls, including both prerecorded messages and live callers, with Munson Healthcare phone numbers on caller ID.

Munson Healthcare telecommunications manager Joe Dechow said the calls typically try to sell credit cards, insurance, trips or try to trick people into turning over personal information, such as Social Security numbers or bank account information.

“Munson Healthcare is not trying to call people and gather personal information or sell anything,” Dechow said. “The problem is we only control our own phone system and these people can spoof our institution names or numbers, making it nearly impossible to trace these calls.”

Anyone receiving these types of calls should never provide any personal information, and can contact the Federal Trade Commission. Residents may add their number to a “Do Not Call” registry by going to FTC.gov. The website also has a link for reporting unwanted calls.

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Posted by Ashlyn Korienek

Ashlyn is the cops & courts and city reporter for the Manistee News Advocate. You can reach her at (231) 398-3109 or akorienek@pioneergroup.com

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