Consumers Energy crews restore power Saturday

JACKSON — Crews from Consumers Energy and from eight states made significant progress Saturday, restoring power to over 85 percent of customers affected by severe weather that struck Michigan this week. As of 9 p.m., about 31,000 customers remained without power, out of 231,000 customers in total.

“We thank our customers for their patience and understanding as we continue our work around the clock to restore power,” said Guy Packard, Consumers Energy’s vice president of electric operations. “Today’s weather and the dedicated effort of 2,700 employees and contractors have helped us bring the lights back on for many Michigan homes and businesses that lost power this week due to Mother Nature.”

Crews concentrated their work in West Michigan, where high winds and ice caused the most damage. Restoration work will continued overnight. Nearly all affected customers were expected to have their service restored by the end of the day Sunday, and final restoration in the hardest hit areas were expected to continue into Monday.

Consumers Energy crews were joined by workers from Indiana, Kentucky, Illinois, Iowa, Louisiana, Missouri, Oklahoma and Tennessee. From lineworkers to call center representatives, more than 2,700 people were engaged in the restoration effort.

Consumers Energy urges the public to keep safety tips in mind:

• Be aware of the potential for downed electric lines. If there is a downed wire, stay at least 25 feet away and report it by calling 9-1-1 and Consumers Energy at (800) 477-5050.

• Call 2-1-1 if looking for help connecting to temporary shelter or other resources that offer community assistance. 2-1-1 is a free statewide service.

• Never use a generator in an attached garage, basement, enclosed patio or near any air intakes. Doing so could cause a generator to produce hazardous levels of carbon monoxide, an odorless, colorless and deadly gas.

• Be alert to utility crews working along roads. Drivers should slow down or stop and wait for oncoming traffic to clear so they safely can go past workers on roadsides.

• Consumers Energy will trim or remove trees interfering with electric restoration activities. Once safe to do so, clean-up of debris from tree trimming or removal during a storm emergency is the responsibility of individual property owners.

In some cases, the mast which holds the electric service wires to a customer’s home or business may have been damaged or torn away. Crews will reconnect the wires to a home, but only a licensed electrician can repair or replace a mast or a cable.

Consumers Energy customers can sign up to get outage alerts and restoration times sent to a phone, email or text message, Text ‘REG’ to 232273 or visit ConsumersEnergy.com/alerts. Customers can also report an outage, check the status of an outage and get useful tips what to do after a storm by visiting ConsumersEnergy.com/OutageCenter.

 

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