Johnson’s Automotive Repair enjoys recent expansion

Lee Johnson, owner of Johnson’s Automotive Repair, said the goal for him and his team is to serve their customers and community as effectively as possible. The recently completed expansion to the business was done in an effort to accomplish this objective, he said. (Pioneer photo/Taylor Fussman)

BIG RAPIDS — For Lee Johnson, owner of Johnson’s Automotive Repair, serving the customer and community is his greatest priority.

About three years ago, Johnson said he realized the auto repair shop wasn’t quite big enough to effectively accommodate everybody coming to the business, leading him to begin planning for a significant expansion project.

The nearly 4,000-square-foot expansion to the building at 1305 N. State St. began in Aug. 2018 and was completed this year in February.

Since then, Johnson said his team of technicians and office staff have been able to work more efficiently and better serve the people of the Big Rapids community.

“This has changed everything in the way we do business,” he said.

With the expansion came the addition of several new lift stations for vehicles, increasing the number of bays from six to 10.

“We’ve been more than blessed,” Johnson said. “We’ve had numerous times where all the hoists are full.”

In November 2018, Johnson’s Automotive Repair was under construction as part of a nearly 4,000-square-foot expansion project. Now completed, the businesses includes 10 lifts for technicians to work on vehicles. (Pioneer file photo)

Technician Ryan Sterly, who has worked with Johnson’s Automotive Repair on and off for several years, said the expansion has made helping customers easier on the team because they have more space to rotate vehicles for servicing.

“It’s spread things out and made things flow a lot better,” he said.

Johnson added the extra space and increased clientele as a result of the expansion has allowed him to hire a new technician for the shop as well.

“Everybody out there is working like a team I’ve never had before,” he said.

Along with serving the community through the auto repair shop, Johnson said he tries to give back to local businesses and organizations whenever possible.

He noted whether it is through charitable giving or ensuring fair and reasonable work at the shop, he and his team aim to help in any way they can.

“I love this community,” he said. “Our number one goal is to treat the people here the way they should be treated.”

The expansion to Johnson’s Automotive Repair, located at 1305 N. State St., was completed in February of this year. (Pioneer photo/Taylor Fussman)

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Posted by Taylor Fussman

Taylor is the cops and courts reporter for the Pioneer and Herald Review newspapers. She can be reached at (231) 592-8362 or by email at tfussman@pioneergroup.com.

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